trezor.io/start — Official Getting Started Guide

Welcome to the official Trezor getting started guide. This page walks you through everything from unboxing and device initialization to recovery, daily usage with Trezor Suite, and security best practices so you can manage your crypto with confidence.

Overview

Trezor hardware wallets provide a secure way to store and use your cryptocurrency by keeping private keys isolated on a dedicated device. Trezor Suite is the official companion app used to manage accounts, send and receive crypto, update firmware, and interact with supported dApps. The combination of a hardware device and Trezor Suite keeps custody in your hands while giving a simple, verifiable user experience.

What you'll learn

  • How to verify a genuine Trezor device and perform initial checks.
  • Step-by-step device setup and recovery phrase handling.
  • Using Trezor Suite to add accounts, send/receive, and update firmware.
  • Security recommendations and advanced workflows for power users.

Unboxing & initial checks

When your Trezor arrives, inspect the packaging and item condition. Only buy devices from official channels or trusted resellers to minimize risks of tampering. If packaging looks opened or seals are broken, contact the vendor and Trezor support.

Included items

  • Trezor device (Model T or Model One)
  • USB cable
  • Recovery seed cards and quick start guide

Safety checklist

  1. Verify tamper-evident seals (if provided).
  2. Do not use pre-filled recovery cards; the seed must be generated on-device.
  3. Use a trusted computer to download Trezor Suite from the official site.

Download Trezor Suite & install

Download Trezor Suite from trezor.io/start or the official releases page. Trezor Suite is available as a desktop app and in a web version — always verify you are on the official URL. For extra assurance, use release signatures or checksum verification when available.

Quick install steps

  1. Visit the official Trezor start page and choose the appropriate installer.
  2. Download and run the installer (Windows/macOS/Linux) or open the web Suite if you prefer not to install.
  3. Follow the on-screen instructions to connect your Trezor device and begin setup.

Initial setup — create or recover wallet

Set up your Trezor by following the device prompts. You will choose between creating a new wallet (generating a new recovery seed) or restoring an existing seed. Pay close attention to the recovery phrase — it's the only backup of your keys.

Create a new wallet

  1. Connect and unlock your Trezor device via Trezor Suite.
  2. Select "Create new" on the device; it will generate a recovery phrase word-by-word.
  3. Write each word on the supplied recovery cards or a metal backup; never store your seed digitally or photograph it.
  4. Confirm the seed on the device when prompted to ensure accuracy.

Recovering an existing wallet

  1. Choose "Recover wallet" during device setup.
  2. Carefully enter each recovery word using the device interface.
  3. After recovery, connect to Trezor Suite to resynchronize accounts.

Using Trezor Suite — accounts, send & receive

Trezor Suite is the user interface for adding accounts, viewing balances, sending and receiving funds, and managing device settings. When sending funds, Suite builds the transaction and your Trezor device displays human-readable details (amount, address, fees) for you to verify and approve — the device performs the actual signing.

Add accounts

  1. Open Trezor Suite and connect your device.
  2. Navigate to Accounts > Add account and choose the cryptocurrency.
  3. Follow prompts to scan addresses and populate transaction history.

Send & receive

To receive, select the account, click Receive, and verify the displayed address on the device before sharing. To send, compose the transaction in Suite, then confirm the details shown on your Trezor device before approving.

Firmware updates & verification

Firmware updates may include security improvements and new features. Trezor signs firmware releases — always update via Trezor Suite and verify prompts carefully. For critical environments, stage firmware updates and verify device behavior after upgrades.

Update checklist

  • Backup your recovery phrase before major updates.
  • Apply updates from the official Suite only.
  • Test functionality after updates on a secondary device if managing multiple devices.

Security best practices

Hardware wallets significantly reduce risk, but user practices are crucial. Follow these recommendations to maximize safety.

Core recommendations

  • Never share your recovery phrase — keep it offline and secure.
  • Verify addresses on the physical device, not just in the Suite UI.
  • Prefer a dedicated, secure machine for initial setup and high-value transactions.
  • Use a passphrase (optional) for plausible deniability or additional wallet separation — understand that a forgotten passphrase makes funds irrecoverable.
  • Keep backups of recovery material in physically secure, geographically separated locations.

Advanced workflows & integrations

Power users can combine Trezor with multisig setups, third-party wallet adapters, and air-gapped signing workflows. For developers, Trezor provides SDKs and APIs to integrate hardware signing into apps while ensuring private keys never leave the device.

Multisig & enterprise

Multisig increases security by requiring multiple signatures for high-value transfers. Organizations should document custody policies, procurement channels, and incident response procedures when deploying hardware wallets at scale.

Troubleshooting & support

If Trezor Suite doesn't detect your device, check cables, try another USB port, and ensure the device is running the expected firmware. Reinstall Suite if necessary and collect logs for support. For lost or compromised recovery seeds, act immediately: restore a fresh wallet on a new device and move funds where possible.